Privacy Policy

Responsible Party

Business Name: DLC Carpentry
Owner: Juan de la Horra
Location: Perth, Western Australia
Email: dlccarpentry.au@gmail.com
Phone: 0430 175 911
Website: dlccarpentry.com.au

Purposes of Data Collection

In compliance with applicable privacy laws, we collect and process personal information you provide for the following purposes:

• To manage and fulfill carpentry service inquiries and quotes
• To send periodic communications about services, projects, and updates related to our carpentry business
• To send promotional and commercial information related to services offered
• To comply with legal obligations and verify contractual compliance
• To prevent fraud and maintain the security of our website
• To respond to government agencies and authorities as required by law

Categories of Data We Collect

Depending on how you interact with our website, we may collect:

• Identification data (name, email, phone number, address)
• Commercial information (service inquiries, project details)
• Communication metadata (emails, contact forms)
• If you provide information about third parties, you confirm having their consent and agree to communicate this privacy policy to them

Legal Basis for Processing

The processing of your data is based on:

• Your explicit consent for newsletter and promotional communications
• Contractual necessity to provide services you request
• Legal compliance with applicable regulations

You may withdraw consent at any time, though this may impact our ability to communicate efficiently about services.

Data Retention Period

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. Once these purposes are met and you have not revoked consent, we may retain information in a blocked format to comply with legal requirements.

Recipients of Your Data

Your data may be accessed by:

• Service providers assisting with website hosting and email services
• Financial institutions for payment processing
• Government agencies when legally required

We have established data processing agreements with all service providers to ensure they comply with applicable privacy laws.

Information Security Measures

We implement appropriate technical and organizational security measures to protect your data:

• Encryption of communications using HTTPS protocol
• Secure data storage on protected servers
• Restricted access to personal information
• Regular security assessments and updates

Your Privacy Rights

You have the right to:

• Request confirmation of whether we process your personal data
• Access your personal data at any time
• Request correction of inaccurate information
• Request deletion of your data when no longer necessary
• Request limitation of data processing in certain circumstances
• Object to processing of your data in specific situations
• Request portability of your data
• Withdraw consent at any time without affecting prior processing

To exercise any of these rights, please contact us at dlccarpentry.au@gmail.com

Changes to This Policy

We may update this Privacy Policy periodically to comply with legal requirements or improve our practices. Significant changes will be communicated to you via email or through our website. We encourage you to review this policy regularly.